Mykadslot cares about the privacy of every member. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform in Malaysia.
This Privacy Policy describes mykadslot's personal information management practices in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia. By using our platform, you agree to the terms stated herein.
The foundation of mykadslot's privacy protection commitment
Mykadslot understands that your trust is our most valuable asset. When you register and use our platform, you entrust us with sensitive personal information. We do not take this responsibility lightly.
This Privacy Policy applies to all users of the mykadslot platform, including website visitors, registered members, and any individual who interacts with our services through any channel — whether via web browser, mobile app, or direct communication with our support team.
We are committed to ensuring that your personal information is handled in a responsible, transparent, and secure manner. Every action we take regarding your data has a clear and lawful purpose.
This document forms part of the overall agreement between you and mykadslot, together with the Terms & Conditions as well as our Responsible Gaming Policy.
Types of data collected when you use the platform
Mykadslot collects your personal information through several methods depending on how you interact with our platform. The following are the categories of information we may collect:
Information You Provide Directly:
Information Collected Automatically:
We only collect information that is genuinely necessary for lawful purposes. We do not collect excessive or irrelevant data in the operation of the mykadslot platform.
Purpose of personal data processing for mykadslot members
Every piece of information we collect has a specific and legitimate purpose. We use your personal data for the following:
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Registration & account management | Name, email, phone number, date of birth | Contract fulfilment |
| Identity verification (KYC) | MyKad, supporting documents, selfie | Legal obligation |
| Deposit & withdrawal processing | Bank details, transaction history | Contract fulfilment |
| Fraud prevention & security | IP, activity logs, transaction patterns | Legitimate interests |
| Customer Support | Communication records, account details. | Contract fulfilment |
| Marketing communications | Email, phone number | Your consent |
| AML compliance & regulations | Identity, transaction history | Legal obligation |
We will not use your personal data for any purpose other than those stated above without obtaining your consent first, unless required by Malaysian law.
How mykadslot protects your information
The security of your personal data is mykadslot's top priority. We implement multiple layers of technical and organisational protection to keep your information safe from any unauthorised access, loss, or exposure.
Technical Security Measures:
Data Retention Period:
While we take all reasonable precautions, no data transmission system over the internet can be guaranteed 100% secure. You are also responsible for keeping your account password confidential.
Who may receive your data and why
Mykadslot does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We only share your data in limited circumstances and with strict controls.
Third Parties That May Receive Your Data:
In all data sharing cases, we ensure that receiving parties are bound by data protection obligations equal to or exceeding our own standards.
How we use cookies to enhance your experience
Mykadslot uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use:
You may manage or delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the mykadslot platform.
Controls you have over your personal data
Under the Malaysian Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data that we hold. mykadslot respects and facilitates the exercise of all these rights:
You have the right to request a copy of all personal data we hold about you.
You may request correction of inaccurate or incomplete data.
You may request deletion of your data under certain circumstances permitted by law.
You may request that we restrict how we process your data in certain circumstances.
You may request your data in a machine-readable format for portability purposes.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, contact the mykadslot support team via live chat. We will process your request within 30 working days.
Our commitment to protecting minors
Mykadslot is a platform exclusively restricted to adults aged 18 years and above. We do not intentionally collect, store, or process any personal information from individuals under the age of 18.
If we discover that we have inadvertently collected information from someone under the age of 18, we will immediately take steps to delete that information and close the associated account.
Parents or guardians who suspect their child has registered on the mykadslot platform without permission are requested to contact our support team immediately for follow-up action.
How we update this policy from time to time
Mykadslot reserves the right to amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or service improvements. Any significant amendments will be communicated to you via:
It is your responsibility to review this Privacy Policy periodically. Continued use of the mykadslot platform after any amendment takes effect will be considered your acceptance of the updated version.
How to submit a privacy enquiry or complaint to mykadslot
If you have any questions, concerns, or complaints about how we handle your personal data, the dedicated mykadslot privacy team is ready to assist you.
You may reach us via live chat available 24 hours a day, 7 days a week within the mykadslot platform. For privacy-related enquiries requiring written documentation, please submit them through our official support channels.
We are committed to responding to all privacy-related enquiries within 14 working days. For issues requiring in-depth investigation, this period may be extended with prior notice to you.
For formal complaints related to data protection, you also have the right to contact Department of Personal Data Protection Malaysia if you believe your privacy rights have been violated.
We don't just comply with the law – we go further to ensure every bit of your data is protected to the highest industry standards.
Every piece of data transmitted between your device and mykadslot servers is protected by 256-bit SSL encryption – the same technology used by major financial institutions and banks worldwide.
Our identity verification process uses the latest KYC technology, operated by trusted third-party providers and compliant with global standards for sensitive data protection.
Mykadslot has never and will never sell, rent, or share your personal data with advertisers or third-party marketing companies. Your data belongs to you alone.
Only mykadslot staff with specific authorisation may access sensitive member data. All access is logged and monitored to ensure no misuse occurs.
All mykadslot data management practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your legal rights as a member are always protected.
The mykadslot security system undergoes regular independent penetration testing and security audits to identify and address any vulnerabilities before they can be exploited.
Your privacy is your right. If you suspect your mykadslot account has been accessed without authorization or your data has been misused, please contact our support team. immediately via live chat. We will respond in less than 1 hour.
With high-standard data protection and a full commitment to member privacy, you can enjoy your gaming experience on mykadslot with complete peace of mind.
Have a question about privacy? Check our FAQ or contact 24/7 support via live chat.