Official Data Protection Policy

Privacy Policy mykadslot – Our Commitment to Your Protection Your Personal Data

Mykadslot cares about the privacy of every member. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform in Malaysia.

Last Updated: 1 January 2026

This Privacy Policy describes mykadslot's personal information management practices in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia. By using our platform, you agree to the terms stated herein.

1

Introduction and Scope of Privacy Policy

The foundation of mykadslot's privacy protection commitment

Mykadslot understands that your trust is our most valuable asset. When you register and use our platform, you entrust us with sensitive personal information. We do not take this responsibility lightly.

This Privacy Policy applies to all users of the mykadslot platform, including website visitors, registered members, and any individual who interacts with our services through any channel — whether via web browser, mobile app, or direct communication with our support team.

We are committed to ensuring that your personal information is handled in a responsible, transparent, and secure manner. Every action we take regarding your data has a clear and lawful purpose.

This document forms part of the overall agreement between you and mykadslot, together with the Terms & Conditions as well as our Responsible Gaming Policy.

2

Personal Information We Collect

Types of data collected when you use the platform

Mykadslot collects your personal information through several methods depending on how you interact with our platform. The following are the categories of information we may collect:

Information You Provide Directly:

  • Full name as shown on your Malaysian identity card or passport.
  • Identity card number (MyKad) or passport number.
  • Date of birth for age verification purposes.
  • Active email address and mobile phone number.
  • Current residential address in Malaysia.
  • Malaysian bank account details including bank name, account number, and account holder name.
  • Identity verification documents uploaded during the KYC process.

Information Collected Automatically:

  • IP address and geographic location at city or state level.
  • Device type, operating system, and web browser version used.
  • Access log data including dates, times, and pages visited.
  • Game history, deposit and withdrawal transactions on the platform.
  • Cookie information and session identifiers during platform use.

We only collect information that is genuinely necessary for lawful purposes. We do not collect excessive or irrelevant data in the operation of the mykadslot platform.

3

How We Use Your Information

Purpose of personal data processing for mykadslot members

Every piece of information we collect has a specific and legitimate purpose. We use your personal data for the following:

Purpose of Use Types of Data Used Legal Basis
Registration & account management Name, email, phone number, date of birth Contract fulfilment
Identity verification (KYC) MyKad, supporting documents, selfie Legal obligation
Deposit & withdrawal processing Bank details, transaction history Contract fulfilment
Fraud prevention & security IP, activity logs, transaction patterns Legitimate interests
Customer Support Communication records, account details. Contract fulfilment
Marketing communications Email, phone number Your consent
AML compliance & regulations Identity, transaction history Legal obligation

We will not use your personal data for any purpose other than those stated above without obtaining your consent first, unless required by Malaysian law.

4

Data Storage and Security Measures

How mykadslot protects your information

The security of your personal data is mykadslot's top priority. We implement multiple layers of technical and organisational protection to keep your information safe from any unauthorised access, loss, or exposure.

Technical Security Measures:

  • Data encryption in transit using TLS 1.3 and 256-bit SSL protocols.
  • Data encryption at rest using AES-256 standards.
  • Two-factor authentication (2FA) is available for all member accounts.
  • 24/7 system monitoring to detect and address any security threats.
  • Regular security scans and penetration testing by independent security experts.
  • Role-based access controls – only authorised personnel may access sensitive data.

Data Retention Period:

  • Active account data is retained throughout the duration of your membership with mykadslot.
  • After account closure, your data is retained for 5 years for legal compliance and audit purposes.
  • Transaction logs are retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements.
  • Marketing data is deleted within 30 days after you withdraw your consent.

While we take all reasonable precautions, no data transmission system over the internet can be guaranteed 100% secure. You are also responsible for keeping your account password confidential.

5

Third-Party Data Sharing and Disclosure

Who may receive your data and why

Mykadslot does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We only share your data in limited circumstances and with strict controls.

Third Parties That May Receive Your Data:

  • Payment processors: To facilitate deposits and withdrawals to Malaysian banks. All our payment processors comply with PCI-DSS standards.
  • KYC service providers: To verify your identity in a secure and automated manner.
  • Technology service providers: Includes server hosting and cloud services that help operate our platform. They are bound by strict confidentiality agreements.
  • Authorities and regulatory bodies: When required by Malaysian law, court order, or a valid request from a law enforcement agency.
  • Fraud prevention verification: To trusted third parties for the purpose of detecting and preventing fraud and money laundering activities.

In all data sharing cases, we ensure that receiving parties are bound by data protection obligations equal to or exceeding our own standards.

6

Cookies and Tracking Technologies

How we use cookies to enhance your experience

Mykadslot uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use:

  • Essential Cookies: Required for the platform to function properly, including login sessions and security preferences. These cookies cannot be disabled.
  • Performance Cookies: Helps us understand how members use the platform so we can make improvements. Data is collected anonymously.
  • Functional Cookies: Remembering your preferences such as language, display settings, and login details for your convenience.
  • Analytics Cookies: Used to analyse platform usage patterns for service improvement purposes.

You may manage or delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the mykadslot platform.

7

Your Privacy Rights as a Member

Controls you have over your personal data

Under the Malaysian Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data that we hold. mykadslot respects and facilitates the exercise of all these rights:

Right of Access

You have the right to request a copy of all personal data we hold about you.

Right to Rectification

You may request correction of inaccurate or incomplete data.

Right to Erasure

You may request deletion of your data under certain circumstances permitted by law.

Right to Restrict Processing

You may request that we restrict how we process your data in certain circumstances.

Right to Data Portability

You may request your data in a machine-readable format for portability purposes.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, contact the mykadslot support team via live chat. We will process your request within 30 working days.

8

Child Data Protection

Our commitment to protecting minors

Mykadslot is a platform exclusively restricted to adults aged 18 years and above. We do not intentionally collect, store, or process any personal information from individuals under the age of 18.

If we discover that we have inadvertently collected information from someone under the age of 18, we will immediately take steps to delete that information and close the associated account.

Parents or guardians who suspect their child has registered on the mykadslot platform without permission are requested to contact our support team immediately for follow-up action.

9

Amendments to the Privacy Policy

How we update this policy from time to time

Mykadslot reserves the right to amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or service improvements. Any significant amendments will be communicated to you via:

  • Notices displayed prominently on the mykadslot platform homepage.
  • Notification via email to the address registered on your account.
  • Update the "Last Updated" date displayed at the top of this document.

It is your responsibility to review this Privacy Policy periodically. Continued use of the mykadslot platform after any amendment takes effect will be considered your acceptance of the updated version.

10

Contact Us Regarding Privacy

How to submit a privacy enquiry or complaint to mykadslot

If you have any questions, concerns, or complaints about how we handle your personal data, the dedicated mykadslot privacy team is ready to assist you.

You may reach us via live chat available 24 hours a day, 7 days a week within the mykadslot platform. For privacy-related enquiries requiring written documentation, please submit them through our official support channels.

We are committed to responding to all privacy-related enquiries within 14 working days. For issues requiring in-depth investigation, this period may be extended with prior notice to you.

For formal complaints related to data protection, you also have the right to contact Department of Personal Data Protection Malaysia if you believe your privacy rights have been violated.

Why Your Data Is Safe With mykadslot?

We don't just comply with the law – we go further to ensure every bit of your data is protected to the highest industry standards.

256-bit SSL Encryption

Every piece of data transmitted between your device and mykadslot servers is protected by 256-bit SSL encryption – the same technology used by major financial institutions and banks worldwide.

Secure & Trusted KYC

Our identity verification process uses the latest KYC technology, operated by trusted third-party providers and compliant with global standards for sensitive data protection.

No Data Sales

Mykadslot has never and will never sell, rent, or share your personal data with advertisers or third-party marketing companies. Your data belongs to you alone.

Strict Access Controls

Only mykadslot staff with specific authorisation may access sensitive member data. All access is logged and monitored to ensure no misuse occurs.

Malaysia PDPA Compliance

All mykadslot data management practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your legal rights as a member are always protected.

Regular Security Audits

The mykadslot security system undergoes regular independent penetration testing and security audits to identify and address any vulnerabilities before they can be exploited.

Your privacy is your right. If you suspect your mykadslot account has been accessed without authorization or your data has been misused, please contact our support team. immediately via live chat. We will respond in less than 1 hour.

Your Data Is Safe. Join mykadslot with Confidence!

With high-standard data protection and a full commitment to member privacy, you can enjoy your gaming experience on mykadslot with complete peace of mind.

Have a question about privacy? Check our FAQ or contact 24/7 support via live chat.

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